Drive new revenue with a done for you sales motion over text

SMS Sales enhances the ecommerce experience by layering a sales motion on top of your marketing funnel, resulting in a 5-10% increase in total store revenue. We employ a team of highly trained, US-based Sales Associates who proactively engage with your subscribers, providing a unique and personalized shopping experience.

 

Transparent results, backed by testing for each brand

30%

Average increase in new customer conversions

10%

Up to 10% increase in total store revenue

14x

More subscribers engaged in 1:1 conversations

How SMS Sales works

We staff your team

We staff your SMS Sales team

You’ll get paired with a team of US-based Postscript Sales Associates who will undergo extensive training on your products and brand. They provide coverage 7 days a week with an average response time under 5 minutes.

Proactively engage

They proactively engage with subscribers

Using our purpose-built SMS Sales software, associates proactively engage in conversations with your subscribers at the most critical points of their customer journey. That way, you never miss an opportunity to close a sale.

You make more sales

You make more sales

Every conversation is tailored to individual subscriber needs and preferences, leading to 30% more conversions on average. And with strict attribution tracking, you’ll know exactly which purchases came from SMS Sales.

This is proactive sales, over text, in your brand voice

Address buying objections and educate shoppers

Our SMS Sales Associates take the time to understand each subscriber's motivation to shop and identify any objections that may be preventing them from making a purchase. Whether it's about sizing, ingredients, or choosing the right option for their needs, we can help address those concerns and turn that subscriber into a satisfied customer.

Offer a unique shopping experience - Image
Bryce Radick

Bryce Radick, Retention Lead

Caraway

"SMS Sales has done such a good job of making it personal and very brand aligned. We really care about the education that we're providing customers about our products. The SMS Sales team is so good about taking that and helping us extend our message. It's really helped customers in particular understand the value and feel like they're really being taken care of by us instead of just being sold to."

Industry

Lifestyle & Home

Offer a unique shopping experience

Offer a unique shopping experience

The personal shopping assistance that your customers expect from high-end retailers was the missing piece in ecommerce—until now. With SMS Sales, you can offer a unique, memorable and highly personalized shopping experience unlike any of your competitors.

Provide better service with little effort on your end

Offer better service without hiring more people on your team. Your SMS Sales team works in tandem with your existing support team to route conversations to the right places for an improved customer service experience.

Sms Sales feedbacks
Get unique customer insights - Image

Get unique customer insights

Your SMS Sales Specialist will surface and share insights from the hundreds of conversations we review. You can learn about customer preferences, top objections, product requests, and more.

QALO

How QALO creates a personal shopper experience over text

By combining SMS Sales with their existing SMS Marketing strategy, silicon rings brand QALO has dramatically grown their funnel, conversions, and revenue.

+5.7%

Increase in total store revenue

11.3x

More subscribers engaged in conversations

+32%

Lift in new customer conversion rate

Brittany Lima

Brittany Lima, Director of Retention Marketing

QALO/Win Brands Group

“This is game changing. SMS Sales is such a big part of how our ecommerce numbers have grown year over year. Hands down it has had a big impact.”

Industry

Fashion & Apparel

Ready to unlock a new revenue channel with Postscript Sales?